"I'm just phoning to let you know I've emailed you"

[Earl]

This is what I get at work. A phone call to tell me they've sent me an email, they then spend five minutes on the phone telling me roughly what the email is about, but no details because then I wouldn't have to read the all important email.

OK, so then I email them and ten minutes later they phone me and ask me to repeat what I just told them in the email, as if it needs verifying.

Thank fuck for all this time saving technology!

[timey]

Yep, I get that too.

[CambCelt]

Better in them olden days when it was carrier pigeons & smoke signals.

[Earl]

Yep, I get that too.

They're fucking bonkers. We've got this new supposedly fully automated routing system, yet the call centre staff are practically running my working day. These are people with no experience of engineering, and no geographical knowledge local or otherwise.

It's incredible. My manager is the kind of half-wit you get when you ring a British Gas call centre.

[lohi1]

Better in them olden days when it was carrier pigeons & smoke signals.

Don't forget telegrams!

[Delboy]

Don't forget telegrams!

dont need telegrams telephone or even television if you need to know something "Tell a Woman" and you are gauranteed everyone will know and you will then get the info you need

[Earl]

Got an email today "Wait there I'll ring you in two seconds"

[Earl]

Today at precisely 09:00 I emailed the office to tell them that before I did anything that day I would be in an appointment from 09:00 till 09:30.

20 minutes later an email arrives asking me if I'll be doing anything before the appointment.

Later that day I got an email, read it and two seconds later I receive a text:

		I've sent you an email.

[Earl]

Just phoned the office to relay some information, nothing complicated simply "it needs a new motor."

"I'm busy at the moment I'll need to call you back in a minute to get all the information."

"what other information do you need"

"just what part it is they need"

So I sit here now for twenty minutes until she rings back and I repeat what I told her. I don't know how I ever get anything done.

[timey]

So presumably 'a new motor' is all that she needed then?